Trust

Trust & Safety

Stashii takes the security of your belongings and property very seriously. We have built a community of trust where people collaborate for mutual benefit.
Confidence and Trust in the Transaction
Stashii takes the security of your belongings and property very seriously. We have built a community of trust where people collaborate for mutual benefit.

Profile & Reviews - Get to know your Storage Renter or Host through their detailed profiles and reviews.

Secure Messages – Secure messages are sent through the site so you can ask questions or check any details before agreeing to your storage arrangement.

Secure Payments - Storage Seekers pay through our site using the Stripe system. This means we will take care of all the money stuff, allowing you to pay from or receive funds directly into your bank account.

It's also worth remembering when storing with a fellow Stashii Host, they will have a vested interest in looking after your belongings due to the regular income they will receive from you.
Confidence in our Users
All Hosts and Renters of Stashii undergo 3rd party checks to verify their identity through social media, and credit agencies. Once on board, Users provide detailed profiles and information about their space or goods to be stored, as well as reviews and ratings from their previous transactions. Secure messages are sent through the site so you can ask questions or check any details before agreeing to any storage agreement.

Confidence in our Payments
Renters pay by credit card for the storage of their goods through our site using the Stripe Inc.

Payment Gateway. Stripe Inc uses the very latest in 256-bit SSL security & is 100% PCI compliant, for your peace of mind. Companies such as Twitter, Pintrest, Xero, Salesforce, SurveyMonkey and 1,000's more use Stripe.

We guarantee the first rental payment (pro-rata to end of month) to the Host within 48 hours of the renter moving in (from Stashii), with recurring monthly payments for the duration of the agreement.
Confidence in the Stored Goods
As a Host, you set the access, terms and conditions of rental. Our terms and conditions clearly outline any dangerous goods and items which must not be stored in any space including:

● Toxic, polluted or contaminated goods

● Firearms, munitions, weapons or explosives

● Radioactive materials; highly flammable or hazardous goods

● Living plants or animals; food or perishable goods

● Anything damp, mouldy, rotten or infested with or damaged by parasites

● Any item which emits any fumes or strong odour

● Cash and securities

● Illegal goods

● Waste

If, as a Host you ever feel uncomfortable either with the Renter or with the goods being stored, we strongly recommend that you immediately contact Stashii, and we will arrange cancellation and removal of the goods on your behalf.

We take protecting your goods and property very seriously as our business depends on it.

A Community Of Trust
Stashii provides a Storage Agreement for both parties to use to protect you.

Our legal team have developed a comprehensive Storage Agreement for both parties to agree and sign in order to set out the terms and conditions of their storage arrangement. This covers everything from what you store, how much you pay, what access you get, and an estimate of the value of your items. You can also add an inventory and photos of your items to the Agreement to avoid any doubt.

A copy should be sent to Stashii so we have all details and can act as a neutral third party for amicable dispute resolution. This will ensure that both storer and space provider are clear about the arrangement, and also that they are covered by our Stashii Guarantee.